Our Identity
Norsel Pharma AS
Tollbugata
115, 3041 Drammen, Norway
Email: firmapost@norselpharma.no
Phone: +47 413 39 919
Our Approach to Data Privacy
We only collect data that is necessary for clearly defined purposes, and we never sell your personal information to third parties. This policy is intended to be transparent, concise, and easy to understand.
Categories of Data We Handle
We may process two types of information:
- Direct Information: When you fill out forms, subscribe to newsletters, contact us via email, or interact with our content, you may provide us with your name, email, phone number, business address, job title, or other identifiers.
- Technical and Interaction Data: When visiting our website, we may automatically record non-identifiable data such as browser type, time zone, device type, operating system, session duration, and general usage behavior using cookies and analytics tools.
No financial or payment data is collected or stored via our website.
Purpose of Processing
We collect and use data for the following legitimate business purposes:
- To respond to inquiries and customer service requests.
- To send you updates if you’ve opted in (e.g., product news, educational content).
- To analyze website usage and improve our services.
- To ensure website functionality and security.
- To comply with any legal obligations applicable under Norwegian law.
We do not engage in profiling or automated decision-making that would affect your rights.
Consent and Legal Basis
We process personal data based on:
- Consent (for newsletters, optional communication).
- Contractual necessity (responding to service inquiries).
- Legal obligation (tax, auditing, safety regulations).
- Legitimate interest (analytics, security, business development).
Consent can be withdrawn at any time by emailing us or unsubscribing from communication.
Cookies & Analytics
Our website uses essential and analytical cookies. These may include:
- Session cookies (expire when browser closes)
- Persistent cookies (remain to improve future visits)
- Third-party cookies (e.g., Google Analytics)
You can manage or disable cookies in your browser settings. Disabling cookies may affect site performance.
For more information on cookies, visit: www.youronlinechoices.eu
How We Protect Your Data
We use encryption (SSL/TLS), role-based access controls, firewall protections, and secure hosting solutions to protect your personal data from unauthorized access, alteration, or disclosure. Only authorized personnel have access to your information.
Despite our efforts, no system is immune to all risks. If a breach occurs, we will notify the Data Protection Authority (Datatilsynet) and affected individuals in line with legal requirements.
Data Sharing
We do not sell your data. However, we may share it with:
- IT and hosting service providers under contract.
- Legal authorities if required by law.
- Third-party analytics platforms (anonymized data only).
- Partners involved in a company merger or asset transfer (with your notice).
All processors are bound by confidentiality and data protection agreements.
Storage Duration
We retain data only as long as necessary. For example:
- Newsletter subscribers: until you unsubscribe.
- Customer queries: up to 24 months for service tracking.
- Job applications: up to 12 months unless agreed otherwise.
- Product-related correspondence: up to 6 years if required for compliance.
You may request deletion sooner unless legal obligations prevent it.
Your Rights Under GDPR
If you are located in the EEA, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Delete your data (“right to be forgotten”).
- Object to certain types of processing.
- Restrict how your data is used.
- Port your data to another service provider.
- Withdraw consent at any time.
You may exercise your rights by contacting us at: firmapost@norselpharma.no We may need to verify your identity before processing your request.
External Websites & Social Media
Our website may link to third-party platforms or contain embedded social media content. We are not responsible for their privacy practices. Please review those sites’ policies separately before submitting any personal data.
Changes to This Policy
This privacy statement may be updated from time to time to reflect changes in regulation or internal procedures. The latest version will always be available on our website and include the revision date.
Questions or Complaints?
If you have concerns about how your data is being processed, contact us directly. You also have the right to file a complaint with the Norwegian Data Protection Authority (Datatilsynet): https://www.datatilsynet.no